We are really happy to announce the launch of our new book Customer Experiences with Soul – A New Era in Design. It provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.

Our book will be available on Amazon and other major retailers in the coming weeks. It is currently available online exclusively via this link: www.customerexperienceswithsoul.com